OUR VISION
To strive for excellence to become a globally renowned certification body for services and products in good quality. Assure reliable products and services to the community through effective certification practice.
BUSINESS POLICY
- Foster a quality, environmental and safety culture in the community.
- Maintain our competent services and integrity to our clients.
- Execute conformity assessments in compliance with standards and product conformity schemes.
- Ensure high caliber staff in certification operations.
- Optimize flexibility, effectiveness and efficiency in our services.
- All staff are restricted to provide or receive advantages from any parties. They shall observe the Prevention of Bribery Ordinance and not breach the requirements.
- All staff shall observe the Code of Conduct and associated procedures and not breach the requirements.
POLICY ON IMPARTIALITY
We deliver certification in confidence that our decision on certification are based on objective evidence of conformity obtained by us, and that our decisions are not influenced by other interests or by other parties.
POLICY ON MANAGEMENT OF EXTRAORDINARY EVENTS OR CIRCUMSTANCES
- demonstrate reasonable due diligence, mutual understanding and trust with certified clients
- establish appropriate actions in response to extraordinary events
OUR VALUES
- Leadership
- Diligence
- Devotion
- Integrity
PRINCIPLES
- Impartiality
- Competence
- Responsiblity
- Opennes
- Confidentiality
- Responsiveness to complaints
- Risk-based approach